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Business Development Executive


To submit your application, please email your CV and cover letter to:

To grow market share by gaining profitable new business accounts.

Individual and Commercial

Johannesburg - 14th Avenue branch x2 Vacancies
Cape Town
East London / Gqeberha

About the role

Context (external/internal factors which influence the work environment, taking into account future conditions and strategic requirements):

  • Financial services sector
  • South African regulatory framework of insurance/brokerage industry
  • Competitive environment
  • Economic, social and technological environment
  • Customer focus
  • Service excellence
  • Target driven environment

Customers (to whom the service is rendered/impacted upon):

  • External clients
  • Suppliers (insurers)
  • Internal customers: Indwe divisions and departments

Number of subordinates: 0

Reporting line (immediate manager): Manager: Business Development

Minimum requirements


  • Matric
  • Level 4 FETC Short-Term Insurance Qualification
  • Passed FAIS Regulatory Exam
  • Higher Certificate in Insurance
  • Post-matric qualification is an advantage (BComm Risk/Accounting, BBA)


  • Minimum 7 years short term insurance experience, with 5 of the 7 years in an individual and commercial sales and service capacity in a broking environment.



  • Business Acumen (understand the economic environment and identify viable financial opportunities)
  • Broking skills – medium to large commercial accounts
  • Influencing and negotiation
  • Computer literacy
  • Communication
  • Delegation
  • Analytical ability
  • Numeracy skills
  • Networking
  • Presentation
  • Report Writing
  • Decision making
  • Time management
  • Selling
  • Ability to manage own work and outputs


  • Insurance and brokerage industry and environment
  • Comprehensive commercial & individual lines Insurance
  • Product knowledge
  • Legal requirements of the insurance industry
  • Marketing and sales principles
  • Knowledge of products and services
  • Technical commercial & individual lines insurance
  • Knowledge of underwriting criteria

Personal attributes:

  • Assertiveness
  • Interpersonal effectiveness
  • Service excellence
  • Ability to effectively adapt to change
  • Attention to detail
  • Self-motivated
  • Enthusiastic
  • Result oriented/Deadline oriented
  • Professionalism
  • Ability to work under pressure
  • Perseverance
  • Work according to set policies and procedures
  • Target driven
  • Creative and innovation
  • Business honesty and integrity
  • Ability to work in a team
  • Self-confidence and visible



  • Compile target lists based on the sales plan for identified clients as well as your own
  • Development of new business pipeline
  • Prepare action plans for effective search of sales leads and prospects
  • Initiate and coordinate development of action plans to penetrate new markets
  • Create and conduct proposal presentations to potential clients
  • Achieve new business sales targets in line with sales plans
  • Provide after-sales service for new business
  • Identify opportunities for up/cross selling and write additional business


  • Regular networking - identify opportunities and implement marketing and promotional activities
  • Build relationships through regular contact, identifying critical decision makers with all stakeholders (client, insurers, etc)
  • Client communication - keep clients informed of developments in the industry and market


  • Adhere to FAIS requirements and set company procedures


  • Collate all relevant information once opportunity is presented by potential client and agree a mandate
  • Negotiate with market (insurers) and obtain best possible proposals
  • Present to potential client using standardised Indwe documentation only
  • Incept covers with Insurers once appointed using standardised Indwe procedures only
  • Obtain a “Letter of Appointment” and “Debit Authority” from client
  • Issue client in writing a “Summary of Insurances” in respect of covers laid off
  • Introduce the Account Executive to the client appointed on their account and ensure a smooth handover procedure
  • Maintain a hard copy file throughout process as well as electronic version

About Indwe

All Indwe employees are expected to conduct themselves in a manner commensurate with the Indwe values:


Actively seeking continuous Improvement


To care for our clients with Empathy


Proving the best solutions to our customers


To learn, grow and embrace diversity


To take responsibility and use initiative