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Business insurance


Resq1 - Emergency Protection for Business

As a valued Indwe commercial policyholder, your personal safety is our number one priority. That’s why we offer a service that comes to your rescue when you are in distress and the safety of your staff and/or assets are under threat.

RESQ1 is a 24/7, nationwide protection service that dispatches teams of highly trained officers to professionally handle critical incidents and take care of policyholders in emergency situations.

Using RESQ1

This service is available to you in the following circumstances:

  • A vehicle breakdown
  • An accident
  • When your vehicle is stolen
  • When you are being hijacked
  • When you require medical emergency services at home or at the scene of an accident
  • When being followed by a suspicious vehicle
  • When being pulled off the road and you feel threatened or treated unfairly

Business assistance

A tactical armed protection response team will be dispatched when the client is under duress during the following instances:

  • An attempted break in at the business premises, and when the client is under threat and is unable to contact the SAPS or private security company to which they are contracted with.
  • Riots and strikes and looting whilst in progress are excluded from this service.
  • The client has fallen ill and requires medical assistance or an ambulance to be dispatched.
  • Injuries on duty which require emergency assistance.

Emergency protection of truck contents/goods in transit

  • The service is extended to include best efforts to protect the contents of commercial vehicles, whilst the vehicle is immobile as a result of accident damage or mechanical and electrical damage.

For a minimal monthly fee, you can get this added to your Indwe policy. The debit order will be debited on a separate date from your Indwe commercial lines policy.

For more information about RESQ1, download the brochure, or contact an Indwe risk adviser on 011 912 7375 or by emailing


To provide you with the best possible quote, please fill in the form below and one of our advisors will contact you shortly.