Get the right advice when it comes to the Consumer Protection Act, so you can safeguard your business.

Sub-sectors: FMCG| Food | Clothing| Hardware| Specialist (e.g. jewellers, audiovisual, mobile telephony) | Automotive | Leisure | Entertainment For retailers who supply products and services to consumers on a daily basis, you have to comply with the Consumer Protection Act. The Act is intended to protect consumers from unfair business practices, but – as a retailer - do you know what your rights are?

Speak to Indwe Risk Services to find out what your business is exposed to as a result of the Act, and how you can best protect yourself. Our specialist liability team will put together an effective insurance strategy, ensuring you have the appropriate cover to protect your business from legal and financial liability.

AIPL - The simple approach that ensures you have the cover you need as you grow your business

Indwe Risk Services endeavours to simplify the sometimes complex risk identification and evaluation process by using our AIPL approach. This accommodates practically all insurable risks and can be used for any sized company, from a small home-based business to a large multinational organisation. We will ensure you have all the cover you need as your business expands.


  • Fixed or mobile, e.g. buildings versus vehicles
  • Tangible or intangible, e.g. property versus trademarks, designs and patents
  • Owned, operated, leased or borrowed, e.g. contractual conditions
  • Local or international, e.g. statutory considerations


  • Income from trading operations
  • Non-trading income
  • Income from intangible assets
  • Personal income protection of owner(s)
  • Fixed contract purchases
  • Fixed costs
  • Variable costs
  • Non-trading expenditure
  • Alternative suppliers
  • Client dependency


  • Own people, e.g. trade risks, employee fraud, labour-related issues, legal liabilities, employee benefits
  • Third party contractors, e.g. personal injury, complicity with employees, labour-related issues, trade risks
  • Clients/Customers, e.g. dependency, competitive forces, credit risk exposures
  • Suppliers/Service Providers, e.g. dependency, competitive forces


  • Common Law
  • Statutory
  • Indigenous
  • International
  • Contractual
  • Criminal
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