About
Indwe

The value of good advice increases over time. With roots established in 1903, Indwe is today one of South Africa’s largest brokers, providing expert solutions across personal and business insurance.

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A legacy built on trusted advice.

Indwe has evolved through more than a century of insurance experience, transformation and service. While the business has changed over time, our commitment has remained consistent: to provide trusted, valued advice that helps protect our clients’ futures.

Today, Indwe supports personal and business clients with insurance solutions backed by reputable South African insurers, experienced advisors and the added strength of being 100% owned by Santam.

The Indwe journey began with Hoskens Insurance in the early 1900s, evolving into Thebe Risk Services. On a separate path, Prestasi Brokers was established in 1972 and became known for innovative non-life insurance offerings. In 2006, these two insurance businesses partnered to form Indwe Risk Services.

Much has changed in 100 years, and so too has Indwe. We have a long, proud history of innovation and service, and we highly value transformation. This is why the business we are today is not the same as the one from 1903. While our shareholding has changed and we are 100% owned by Santam, what will never change is our commitment to providing our clients with advice they can trust.

Indwe is one of South Africa’s largest brokers and is a member of the FIA and a founding member of the Allied Africa Broker Network. Through sound and enduring relationships with our partners and affiliates, we continue to deliver innovative products and trusted service to our clients.

We work with leading and reputable South African insurers to provide our clients with suitable insurance solutions, trusted service and support when it matters most.

Our History

From early South African insurance roots to one of the country’s largest insurance brokers, Indwe has grown and evolved through more than a century of change. What has remained constant is our commitment to trusted, valued advice.

1903

Roots established

Hoskens Insurance begins the journey that would later evolve into Thebe Risk Services.

1972

Prestasi Brokers

Prestasi Brokers is established, building a reputation for innovative non-life insurance solutions.

1992

Thebe Risk Services

Thebe Risk Services becomes the insurance arm of Thebe Investment Corporation, South Africa’s first black-owned investment company.

2001

A fully empowered business

Prestasi Brokers becomes a fully empowered organisation, marking another important step in the businesses that would later form Indwe.

2006

Indwe Risk Services

Prestasi Brokers and Thebe Risk Services come together to form Indwe Risk Services. The name Indwe is derived from the isiXhosa and isiZulu name for South Africa’s national bird, the blue crane.

2016

A new shareholding chapter

African Rainbow Capital acquires a majority shareholding in Indwe, alongside Sanlam and Santam, supporting the next stage of the business’s growth.

2019

Lyme Street Risk

Indwe partners with and acquires Lyme Street Risk, strengthening corporate broking and risk advisory capability.

2022

Backed by Santam

Santam acquires 100% ownership of Indwe, bringing the additional financial strength and stability of South Africa’s largest non-life insurance group.

Transparency, fairness and client-first advice.

For any organisation, it would be an impossible task to avoid any and all conflicts of interest entirely. However, Indwe will at all times identify, mitigate and manage any conflict or potential conflict of interest to the best of our abilities.

Our aim is to be fully transparent in our relationship with our clients and insurers, and to disclose where a potential conflict exists. We believe in the fair treatment of our clients and ensure their interests remain our number one priority.

Read more about our COI approach

Indwe will disclose to our clients what role we play in an insurance transaction, any interest we have with an insurer, as well as fees payable to us by such an insurer.

In addition to receiving commission from an insurer for business placed with them, and fees from our clients for services rendered, Indwe may also receive fees from insurers for administrative functions performed on their behalf. This information will be disclosed to you if your insurance portfolio is placed with such an insurer.

Indwe has implemented a Conflict of Interest Management Policy within the organisation, and it is vital to us that all staff are fully trained on the process of identifying, escalating and mitigating any potential conflict of interest that may arise.